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Sheridan Develops App to Report Public Works Issues

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SHERIDAN, Wyo. (AP) — Residents of Sheridan who encounter potholes or water issues will soon be able to report those problems to the city with a few taps.

Starting March 27, residents will be able to use Connect Sheridan, a smartphone app, to report issues to the Sheridan Public Works Department.

Connect Sheridan coincides with Cityworks, the current Citizen Care Module that enables residents to enter service requests. Connect Sheridan will generate a citizen service request through the Cityworks program. Public Works staff reviews the submissions and turn them into work orders.

Utilities Director Dan Roberts and Kathy Georgeson presented the app to the City Council on Monday. The app will allow residents to report a laundry list of issues including dirty public premises, mosquito spraying, parking, snow and ice and others.

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