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VALUES YOU RECEIVE FROM
HIGH COUNTRY STOVES & CHIMNEYS

SELECTION
1) We have the largest selection of quality wood, pellet, & gas stoves, fireplaces and
inserts in Southern Wyoming.
2) This selection enables us to provide you with the best product for your needs.

BEST QUALITY PRODUCT
1) Because we maintain and service all of the products we sell, we have chosen to provide you with the highest quality hearth appliances available.
2) We have carefully selected each product line based on the current manufacturer’s reputation for quality as well as for their rate of service problems and how they stand behind those problems.

PROFESSIONAL EXPERTISE AND TRAINING
1) We will help you determine which product suits your needs and will be the most
effective in your home.
2) We will teach you how to properly operate your stove or fireplace.

INSTALLATION CAPABILITY
1) High Country Stoves has more training and professional credentials from the
hearth products industry than any of our competitors within 150 miles. These
credentials are your guarantee that we have the knowledge and expertise of our
products and how to install and service them. We have spent years accumulating
these credentials. Please see the following list.

Hearth, Patio & Barbeque Association Member
Rocky Mountain Hearth, Patio & Barbeque Association Member
National Fireplace Institute Certified Woodburning Specialist
National Fireplace Institute Certified Gas Specialist
National Fireplace Institute Certified Pellet Specialist
National Chimney Sweep Guild Member
CSIA Certified Chimney Sweep
F.I.R.E. Certified Inspector

2) When we install an appliance, not only do we follow the manufacturer’s
directions, but we also take into consideration the unique requirements of
operating a hearth appliance in the mountains of Wyoming. This gives you the
assurance that your appliance will perform at its optimum.

WARRANTY SERVICE
1) We stand behind what we sell. We will honor the manufacturer's warranty. You need to know that if you have a problem with a stove purchased elsewhere, another dealer may tell you to contact the manufacturer, a sub-contractor installer, and/or deal with it yourself. We will take care of you and your stove, fireplace, or chimney. That is part of what you buy from us as a professional hearth dealer.

HONESTY
1) We pride ourselves in treating everyone equally, honestly, and fairly, whether you
are buying a $300 used stove or a $8000 masonry heater. We are also happy to
provide references.
2) We do not play games with our prices. (For instance, "You can get a special deal if you
decide within the next 10 minutes, 24 hours, etc..."). We will always give you the best
pricing possible. We will tell you if a manufacturer's sale is running for a limited
time or if we are getting a price increase from a manufacturer in the near future, but
we will not try to force you to decide immediately. We are confident that the quality
and value of our product will bring you back when you are ready to buy.

MONEY BACK GUARANTEE
1) If you are not satisfied that the product you purchased from us is doing everything
we promised, we will refund your money or apply it to another purchase within 30
days. That's a promise from High Country Stoves & Chimneys.

UNIQUE TO HIGH COUNTRY STOVES
We can recommend with confidence that you check around for yourself to see if any of these values are available from our competitors. All of these values are guaranteed to you when you buy from High Country Stoves & Chimneys and cannot be provided by us on a product purchased from a competitor.

IF YOU HAVE ANY QUESTIONS ABOUT OUR VALUES, PLEASE ASK US.

Sincerely,

Larry & Becky James

Store Hours:

Monday - Friday 9:30 AM - 6 PM
Saturday 10 AM - 5 PM

Location (See Map):

860 North 3rd Street
Laramie, WY 82072

Phone Number:

(307) 745-4488

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